***A WORD ABOUT CORONAVIRUS, COVID-19*** - CLICK HERE to learn how we are handling it...
A Word About Coronavirus, COVID-19:
Like many of you, we have spent the last few days and weeks learning about what this virus is, how it is impacting our world, and what to do about it. While events are changing by the day, for us it means understanding how it is affecting our customers and employees. We have already made changes to provide improved safeguards, and others will likely follow as we adapt to the conditions. Through this we are operating with the simple goal of understanding how to keep our customers and employees safe while meeting people’s needs.
We are closely following CDC guidelines and local events as the occur within the markets we operate in to determine how to go about providing you with the service you are in need of. We have provided our employees guidelines on how to remain sanitary and to stay home when ill. We have also provided them with instructions on what to do should they be asked to service a product in a home where an illness is present.
We will continue to monitor the situation and adapt to what is called for based upon the changing conditions.
St. Louis Appliance Repairs
Freezers, Refrigerators, Washers and Dryers, Dishwashers, Ranges, Stoves, Microwaves and Garbage Disposers.
We complete most repairs on the first call, saving you time & money.
Schedule online today by clicking on your appliance brand.
We provide a one-year warranty on parts and a 90-day warranty on labor.
We’ve been repairing appliances in the St. Louis area for over 40 years.
We have more parts on hand than our competitors, allowing us to fix your appliance faster.
We are locally owned and operated in Missouri!
Diamond Factory Service is a locally owned business right here in Missouri. We provide appliance repairs in the St. Louis area, servicing anything from washers and dryers, refrigerators, ranges to dishwashers, cooktops, wall-ovens and microwaves.
We support the following brands, both in and out of warranty: Whirlpool, JennAir, Maytag, KitchenAid, Amana, Maytag, Ikea and Estate. We also work on several other brands out of the manufacturer’s warranty; for example, GE, Frigidaire and Bosch.
Our employees are locals, and have all raised their families in the various towns and cities surrounding St. Louis. We’ve probably all been to a few Cardinals games, taken our kids to the Saint Louis Zoo, gone to see a show at The Pageant, or spent a summer day at Forest Park.
We are strategically aligned with major appliance suppliers and manufacturers in the area. We are also strategically partnered with Whirlpool allowing us to provide unmatched expertise. Through this exclusive relationship with the Whirlpool family of brands, we’re provided with private training sessions throughout the year, and solutions to certain problems that no other servicer in Missouri has access to.
Who you choose to repair your appliances makes a difference. Here are some of the questions you should ask yourself before making that decision:
Diamond Appliance Repairs of St. Louis meets all of these standards and more.
By taking the time to learn a bit about us and see what sets Diamond apart, we’re sure you’ll see we’re the smart choice for all of your appliance repairs.
What kinds of appliances do you service?
We service all types of major home appliances including but not limited to freezers, refrigerators, ovens and cooktops, microwaves, garbage disposers and washers and dryers.
How does scheduling work?
In order to minimize the disruption to your day, we schedule in three hour blocks, meaning that you’d be scheduled from 10:00am – 1:00pm, etc. We’ll contact you one business day prior to let you know the estimated time we will arrive. We can also call you 15 to 30 minutes prior to our arrival if you so choose.
How do you charge for repairs?
If your repair is covered by a manufacturer’s warranty, then there is no charge for your repair. However, these types of in warranty repairs do not include customer education, or other repairs not covered by the manufacturer’s warranty, such as physical damage. If your appliance is out of warranty, then there are three types of charges: 1) Trip and Diagnosis, 2) Repair Labor and 3) Parts. The trip charge includes a written diagnosis and estimate for the repairs needed for your appliance, and will only be charged once, no matter how many times we need to visit to get your appliance properly repaired.
Is my appliance worth repairing?
In order to determine if your appliance is worth repairing, our technicians will run a full diagnostic, as well as use their years of field experience in order to give you a fair value of the appliance and the repair. If you decide that you’d rather not have the appliance serviced, then you will only be charged the Trip and Diagnostic fee.
Knowing when to repair an older appliance and when to replace it can be tricky, especially since the cost of repairs can often exceed the cost of a replacement. However, there are a few key signs that may indicate whether or not your appliance is worth repairing.
One of the most important indicators is age–if your appliance is more than ten years old, replacing it may be a better option as the efficiency and performance of newer models have improved significantly over time. Additionally, if your appliance has been having repeated problems, then chances are it may need significant repairs or replacement parts in order to run properly again; this could also signal that it would be more cost-effective to purchase something new.
On the other hand, if your appliance has only experienced a single issue that can easily be fixed at little cost, then repairing it could be a wise choice. Ultimately, taking into account factors such as age and repair costs will help you determine whether you should invest in fixing an existing appliance or replacing it with something newer and more efficient.
Why must I be home during the repair?
Unless you are in an apartment or a commercial setting, we cannot let our technicians into a home without someone there.We almost always have questions that someone needs to be on location to help us with. If the time we schedule you for is inconvenient, please contact us to set up a more convenient date/time.
Can you bill me for my repair?
Typically payment is due at the time of the repair, and can be paid by credit card or check. You will receive a detailed receipt via email when the payment is made. There are occasionally exceptions for customers with specific history with our company and whose credit application has been approved by our accounting department. You can contact our office staff to inquire if you may qualify for these exceptions.
Will my appliance be fixed on the same day?
We review all of the repairs prior to sending a technician to your home, and have thousands of parts in stock to choose from, meaning we’ll do our best to get your repair done on the first trip. However, if we have to return to complete a repair, you will not be charged for the second trip or any additional labor.
Where do you service?
St. Louis, St. Charles, St. Peters,Florissant, Maryland Heights, Creve Coeur, Town and County, Ballwin, Chesterfield, Cottleville, Weldon Spring, Wildwood, Fenton, Lake St. Louis, Wentzville, St. Paul, Old Monroe, Kampville, Orchard Farm, Black Walnut, Portage Des Sioux, Spanish Lake, Jennings, Overland, University City, Clayton, Richmond Heights, Webster Groves, Kirkwood, Crestwood, Affton, Lemay, Sunset Hills, Hazelton, Black Jack, Old Jamestown, Champ, Clarkson Valley, Dardene Prairie, Flintville, Josephville, Gilmore, Chain of Rocks, Ethlyn, Maplewood, MacKenzie, Shrewburg, Oakland, Marlboroug, Frontenac, Moscow Mills, Berkley, Woodson Terrace, Vinita Park, Bellerive, Normandy, Dellwood, Castle Point, Pagedale, Wellston, Loivetta, Ladue, Brentwood, Huntleigh, Country Life Acres, Des Peres, St Anne, Northwoods, Breckenridge Hills
What brands do you work on?
At Diamond Appliance serving St. Louis, we offer expert refrigerator, dishwasher, washer/dryer, microwave, and other residential appliance repair services on major brands including Whirlpool, Amana, Gladiator, KitchenAid, Roper, Estate, Maytag, Jenn-Air, GE, Haier, Electrolux, Frigidaire, Cafe, Monogram, and more.
We are proud to be a strategic Whirlpool appliance repair partner, servicing the entire Whirlpool brand family. This means our technicians get training on the latest repair techniques for Whirlpool appliances and can offer exclusive solutions you would not get with any other repair company in St. Louis. If your appliance needs repair, call Diamond today.
Do you have parts in-house or will you need to order them?
The reason so many customers in St. Louis contact Diamond when they need appliance repair is our gigantic in-house parts selection. We stock literally thousands of parts for home appliances across all common brands, including Whirlpool, GE, Maytag, Estate, Amana, and more. Because of this, we are able to complete the majority of the refrigerator, dishwasher, washer/dryer, and other repairs on the first visit by ensuring our technicians have the pieces they need with them when they make their service call.
It all starts with a phone call to Diamond St. Louis to discuss your appliance issue. We talk with you to determine the likely cause of the problem you’re experiencing with your appliance, outline possible repair solutions, and pull from our in-house parts inventory to perform the repair. If we do need to order a part, which is rare, we leverage relationships with local distributors and manufacturers to get the part as quickly as possible so we can complete your repair.
What types of appliance repairs do you offer?
Among the most common appliance repairs are fixes to problems with your refrigerator, oven, dishwasher, and washer/dryer. Refrigerator issues can range from clogged drains causing water leakage to failed compressors causing the refrigerator not to cool properly, while ovens typically require repair when the heating elements become degraded or electrical control board malfunctions occur. Dishwashers can be in need of repairs due to pump and motor failure or a blocked drain, while washers and dryers often need attention when parts such as drum rollers or idler pulleys break down.
However, these are just some of the more common appliance-related repairs–others include fixing broken door seals on refrigerators and freezers, replacing ice makers on refrigerators, repairing leaking hoses on dishwashers, and servicing blower assemblies on dryers. Whatever issue you may be experiencing with your appliances, it is important to contact a qualified professional who has experience with appliance repair in order to ensure that the job is done correctly and safely. If you’re looking for appliance repair in St. Louis, call Diamond Factory Appliance today!
Why should I call Diamond for appliance repair in St. Louis?
If you’re looking for reliable and trustworthy appliance repair in St. Louis, then look no further than Diamond. We have been providing quality repair services to the St. Louis area for years. Our team of experienced technicians are available to provide prompt and reliable services for all of your appliance needs. With our years of industry experience and dedication to customer service, you can count on us to provide fast and reliable repairs at a reasonable cost.
We pride ourselves on having one of the best response times in the city, meaning you won’t have to wait long before your appliance is up and running again. Plus, we offer a wide range of additional services such as free estimates and a parts warranty so you can be sure that your appliance will be repaired properly and efficiently. And if you ever need emergency assistance, we offer same-day service so your issue can be resolved quickly.
At Diamond, we understand how important it is to have your appliances running properly in order to keep life running smoothly–that’s why we make it our mission to provide excellent repair services with incredible customer satisfaction rates. So if you’re in need of expert appliance repair, look no further than Diamond!
Can I DIY appliance repair?
It can tempting to think that attempting your own appliance repair would save you time and money, but the reality is that it could end up costing more in the long run. Professional appliance technicians have the knowledge and experience to identify, diagnose and fix any issues without causing further damage. Additionally, they have access to parts and tools that are specific to each appliance, making sure repairs are done properly and safely.
Not only do professional technicians provide a higher quality of service, but they also protect you from legal liabilities if an accident occurs due to improper repairs. Furthermore, enlisting help from a professional also helps ensure that your warranty remains valid in case something goes wrong or you need additional repairs down the line.
Ultimately, calling a professional for appliance repair gives you peace of mind knowing that the job was done right and with safety as a priority. With their expertise and access to necessary equipment and parts, they can quickly identify any problems and find effective solutions with minimal disruption to your daily routine. Don’t risk making matters worse–call a reliable professional today!
Refrigerators
Refrigerator not cool enough? Freezing items? Leaking water? Ice maker no longer working or has a broken paddle? Is it making a noise you’ve never noticed before and just aren’t sure if there is something wrong with it? We can do a full inspection and determine what’s wrong. We’ve seen it all. Assisting individuals and families with refrigerator repair in St. Louis on the following brands: Whirlpool, Estate, Amana, GE, Frigidaire, KitchenAid, Jenn-Air, Maytag, Café, Electrolux, Gibson, Gladiator, Haier, Hotpoint, Kelvinator, Monogram, and Profile.
Washer
Do you feel like your clothes just aren’t getting as clean as they used to? Is the hot or cold water not flowing properly? Is the spin cycle not draining the water like it should, leaving your with wetter clothes? Is there an error code popping up? We can take care of all of your washer related problems to get your clothes to your standard of clean once again. Customers trust Diamond with washing machine repair in St. Louis for brands like Roper, Maytag, Hotpoint, Haier, GE, Frigidaire, Electrolux, Whirlpool, and more.
Dryers
Is your dryer not turning on? Or is the drum spinning but not heating up? Is it making a sound you’re pretty sure it isn’t supposed to make? Does your door not close, or are you missing a knob? These are daily problems for us, and we can fix yours.Offering appliance owners expert dryer repair in St. Louis on Whirlpool, Electrolux, GE, Hotpoint, Haier, Maytag, Roper, and several other brands.
Ranges/Wall Ovens
Is your oven no longer reaching temperature, or taking too long to get there? Is your cooktop only getting warm? Is there a crack in the glass in your oven door or cooktop? Gas burner or oven won’t light? No power at all to your range or cooktop? We handle all of these problems and more. If you need oven, stove, range, or cooktop repair in St. Louis, call Diamond today to help with these appliance brands: Tappan, Roper, GE, Whirlpool, Monogram, Profile, Maytag, Jenn-Air, Hotpoint, KitchenAid, Amana, Cafe, and more.
Dishwashers
Is your dishwasher basin not draining? Is water leaking onto your floor? Are your dishes not getting as clean as they used to? Is your soap not dispensing? Is your upper rack not operating like it should? Stop washing your dishes by hand and let us get your dishwasher in ship shape once again.Call Diamond today for dishwasher repair in St. Louis on Maytag, Whirlpool, GE, Hotpoint, Monogram, Profile, Jenn-Air, KitchenAid, Amana, and other major brands.
Microwaves
Does your microwave have power, but won’t heat up? Does the touchpad or dial no longer operate? Has your turntable stopped turning? Has your unit become noisy? Or do you just want a new unit installed? We’ve come to rely on microwaves for convenience in our kitchens. We can fix yours just as conveniently.Looking for microwave repair in St. Louis? Call Diamond to service the following brands: Whirlpool, GE, Frigidaire, Haier, Monogram, Hotpoint, KitchenAid, Maytag, and Profile.
