***A WORD ABOUT CORONAVIRUS, COVID-19*** - CLICK HERE to learn how we are handling it...
A Word About Coronavirus, COVID-19:
Like many of you, we have spent the last few days and weeks learning about what this virus is, how it is impacting our world, and what to do about it. While events are changing by the day, for us it means understanding how it is affecting our customers and employees. We have already made changes to provide improved safeguards, and others will likely follow as we adapt to the conditions. Through this we are operating with the simple goal of understanding how to keep our customers and employees safe while meeting people’s needs.
We are closely following CDC guidelines and local events as the occur within the markets we operate in to determine how to go about providing you with the service you are in need of. We have provided our employees guidelines on how to remain sanitary and to stay home when ill. We have also provided them with instructions on what to do should they be asked to service a product in a home where an illness is present.
We will continue to monitor the situation and adapt to what is called for based upon the changing conditions.
Kansas City, MO Appliance Repairs
Dishwashers, Ranges/Ovens, Microwaves, Washers and Dryers, Freezers, Refrigerators and Garbage Disposals
Experiencing any of these common problems?
Schedule online or call us today.
We’ll complete most repairs on our first visit.
We guarantee all of our repairs and parts.
We have decades of experience in repairing all home appliances.
We have thousands of parts in our inventory for speedy repairs.
Our business is owned and operated in Missouri.
Diamond Factory Service is a locally owned business right here in Missouri. We provide appliance repairs in the Kansas City, MO area, servicing anything from microwaves, washers, dryers, refrigerators, cooktops, ranges and wall-ovens and dishwashers. We support the following brands, both in and out of warranty: Maytag, Whirlpool, Estate, JennAir, KitchenAid, Amana, and Ikea. We also work on several other brands out of the manufacturer’s warranty such as GE, Frigidaire and Bosch.
Our local employees can be found raising their families in and around Kansas City, MO, cheering on
the Royals, taking our kids to Worlds of Fun, watching the tiger at the Kansas City Zoo, or grabbing some barbeque downtown.
By strategically aligning ourselves with major appliance suppliers and manufacturers in the area we can provide top notch and speedy service for whatever appliance repair needs you have. We are also partnered with Whirlpool allowing us to provide unmatched expertise on the entire Whirlpool family of brands. We’re provided with private training sessions throughout the year, and solutions to certain problems that no other business in Missouri has access to. .
Knowing who you’re working with on your appliance repairs can make a difference. Here are some questions to ask:
Do they review the repairs before coming to get the repair done on the first trip?Diamond Appliance meets or exceeds all of these standards.
When you get to know Diamond, you’ll see that we’re a step above the rest when it comes to local, Kansas City, MO appliance repairs.
What kinds of appliances can you fix?
We service just about every type of major appliances, including washers, dryers, freezers, refrigerators, cooktops, ovens, dishwashers, garbage disposals, and more.
Will you tell me if my appliance is not worth repairing?
Absolutely. We’ll give you all of the information needed to determine if you want to repair your appliance, including running diagnostics and using our own judgement based upon years of field experience. If you decide that you do not want to move ahead with the appliance repair or choose to replace the appliance altogether, you will only be charged Trip and Diagnostic fee.
When it comes to deciding whether you should repair or replace an old dishwasher, refrigerator, or washer/dryer, there are a few factors to consider.
The age of the appliance is the first indicator—if the dishwasher, refrigerator, or washer/dryer is over ten years old, then replacing it may be a better option due to the advancements in design and efficiency of newer models. Additionally, if your appliance has been having repeated problems that require costly repairs or replacement parts, then purchasing something new would be more cost-effective in the long run.
On the other hand, if you only have one issue that can easily be fixed at little cost and can be done without any replacement parts needed, then repairing your existing appliance could make sense. It is also important to take into account whether there are any warranties still valid on your appliance before making a decision. Ultimately, balancing age with repair costs will help you decide whether you should invest in fixing an existing appliance or replacing it with something newer and more efficient.
How does scheduling work?
We cater to your busy schedule by giving you a three hour window in which we will arrive. We call the business day prior to our arrival and will let you know when we plan to be there, e.g., 1:00pm – 3:00pm. If this does not work for you, we can find another time that does. We can also give you a call when our technician is 15 – 30 minutes away to give you a heads up.
Do I need to be home during the repair?
Yes, with the exception of apartments or commercial settings. We cannot send our technicians out to a home without an adult being there during the repair. There are usually questions that will arise and we need someone to be there to answer them in order for us to make sure everything is repaired exactly how you want it.
How do you charge for repairs?
If your product is still covered under the manufacturer’s warranty, and the repairs are included in that warranty’s scope, then there is no charge to you. This does not include physical damage to the appliance or customer education. If your appliance is not under warranty, then there are three areas of charges: 1) Trip and Diagnosis, 2) Repair Labor and 3) Parts. You will be charged for the Trip and Diagnosis and Repair Labor fees just once, even if we have to make multiple trips to your home in order to repair your appliance.
How many trips will it take to repair my appliance?
Our goal is always to repair your appliance on our first trip to your home. We review your repair before sending out a technician, and have thousands of parts available. However, if there is a repair that we need to order a part for, or there is more wrong with your appliance than first anticipated, then we may need to visit again. You will however only be charged the Trip and Diagnosis and Repair Labor fees once.
Can I be billed for my repair?
In most cases, payment is due when the technician is finished with the repairs. Payment can be made with a check or credit card, and a detailed receipt will be emailed to you. For some pre-approved accounts for customers with specific history, we can set up a Non-C.O.D. account. You can contact our office to provide you with further information if you feel you may qualify for this service.
What areas do you serve?
North Kansas City, Parkville, Platte Woods, Gladstone, Ferrelview, Liberty, Kearney, Holt, Ectonville, Arley, Lathrop, Smithville, Paradise, Trimble, Plattsburg, Ridgely, Edgerton, Gower, Camden Point, Platte City, Dearborn, Faucett, Agency, De Kalb, Iatan, Weston, Kickapoo, Leavenworth, Farley, Lansing, Potter, Easton, McLouth, Fairmount, Basehor, Tonganoxie, Piper, Bonner Springs, Linwood, De Soto, Eudora, Shawnee, Overland Park, Lenexa, Olathe, Gardener, Loch Lloyd, Independence, Grandview, Unity Village, Belton Cleveland, Stilwell, Bucyrus, West Line, Lake Annette, Freeman, Harrisonville, Peculiar, Raymore, East Lynne, Strasburg, Pleasant Hill, Lee’s Summit, Lone Jack, Lake Lotawana, Blue Springs, Bates City, Buckner, Atherton, Orrick, Camden, Missouri City, Mosby, Excelsior Springs, Lawson.
Are you the best appliance repair service in Kansas City?
We believe we are, and many others would agree. We have also been recognized by KC Blogger as one of the top rated appliance repair services in KC.
If you live in the Kansas City area and are in need of appliance repair services, Diamond Appliance Repair is a great choice. Providing reliable and affordable service for years, we have established a loyal customer base due to our professional team of experienced technicians who handle all repairs quickly and efficiently.
Our extensive list of services includes refrigerator, microwave, oven, stovetop, dishwasher, and washer/dryer repairs. We also specialize in an array of brand-specific repairs such as Whirlpool, Samsung, LG, Maytag, KitchenAid, Frigidaire, GE Monogram, and more. We offer competitive prices with no hidden fees or surprises on the final invoice.
Diamond also provides customers with up-front estimates on repair costs so there are no surprises when the job is finished. All parts used are covered by a 90-day guarantee and certified technicians perform every repair to ensure customer satisfaction throughout the entire process. With Diamond’s commitment to quality workmanship and its staff’s attention to detail on each job they complete, you can count on us for all your appliance needs in Kansas City.
What brands do you repair?
We provide the best appliance repair service available in Kansas City, MO on a wide variety of brands. We have a key partnership with Whirlpool and all our technicians are specially trained on the latest techniques for Whirlpool appliance repair, and we can offer both in-warranty and out-of-warranty service on this brand. Other appliance brands we repair both in and out of warranty include KitchenAid, Jenn-Air, Maytag, Ikea, Amana, and more.
We also offer out of warranty repairs on GE, Bosch, and Frigidaire appliances.
Will you have to order parts to complete my repair?
At Diamond Factory Appliance, we have a giant in house parts inventory, stocking well over 1,000 refrigerator, dishwasher, washer/dryer, microwave, and other appliance parts at a given time. We also have relationships with local and regional manufacturers and suppliers that allow us quick access to parts we may not have in house.
When you call to schedule your repair, we will have a conversation with you to understand the issue you’re experiencing and identify the part or parts needed to perform a fix on the first visit. While there will still be circumstances in which we need to order a part, this process ensures we complete more repairs on the first call than our competitors.
What should I do if my appliance is under warranty?
If you are experiencing issues with your in-warranty appliance, the first call you want to make is to the manufacturer or holder of the warranty to understand their repair scheduling process. Most manufacturers and warranty holders partner with a local appliance repair technician and, in Kansas City, many brands trust Diamond Factory Appliance with their customers’ repairs.
At Diamond Factory, we have strategic partnerships with key brands, offering in-warranty Whirlpool appliance repair, Maytag appliance repair, KitchenAid appliance repair, and more.
What types of appliance repairs do you offer?
Diamond Appliance Repair offers a wide range of services for all types of appliances. Our experienced and professional technicians are qualified to handle any repair needs you may have, from small fixes to complete appliance replacements. Here are some of the most common repairs we offer:
Refrigerator repairs – The most frequently requested refrigerator repair is a clogged drain. This issue can cause water leakage in the fridge, resulting in excess moisture and food spoilage. Other common repairs include compressor failure, failed control boards, and broken door seals.
Oven repairs – Ovens are often in need of repair when their heating elements become degraded or their electrical control board malfunctions. Common oven issues also include problems with the timer, not heating up properly, and uneven baking temperatures.
Dishwasher repairs – Dishwashers can suffer from various pump and motor failures or blockages in their drainage system, causing them to leak or not function properly. They may also require new wash arms or a new seal around the door if it is cracked or torn.
Washer/dryer repairs – Washers and dryers are commonly in need of attention due to broken drum rollers or idler pulleys that cause them to not spin correctly. These machines also often require maintenance on belts, motors, bearings, and electrical components as well as regular cleanings to remove lint buildup inside their hoses and pipes.
Is it cheaper to repair or replace my appliance?
Deciding whether to repair or replace an appliance is a difficult decision for many homeowners. Although replacing an appliance can be costly, repairs are not always the most cost-effective choice either. There are several factors to consider before making a decision.
For many homeowners, repairing an appliance is often the more cost-effective option. When compared to the price of a new model, repairs may be significantly cheaper and save you money in the long run. It’s important to consider the age and condition of the appliance before making any decisions.
If your appliance is relatively new and in good condition, repairs are likely to be much more affordable than purchasing a new model. Appliances that are more than 10 years old may require older model parts that can be hard to locate—in this case, replacement parts may be costly or even impossible to find. In addition, newer models are much more energy efficient which can help to reduce your electricity costs over time.
Repairs also tend to be less complicated than replacements because all you need is a technician highly skilled in that particular type of repair. Choose wisely when deciding between repairing or replacing an appliance; often times it makes sense financially and environmentally to opt for a repair instead of a replacement.
Washers
Are your clothes not getting as clean as they used to, or coming out with spots? Are your clothes coming out still soaking wet, or the basin not draining? Is the agitator not working? Are you not getting hot or cold water, or is there an error code? We can get your washer back to cleaning in no time.
At Diamond Factory Appliance, we service customers in Kansas City with washing machine repair on most major brands, including Whirlpool, GE, and Maytag.
Dryers
Is it taking forever to dry your clothes? Is your dryer not getting hot enough, or overheating? Is it making a thumping or squeaking sound? Has a knob broken off, the control pad no longer work or the door not stay closed? We encounter these problems every day, and can fix it properly the first time. We proudly offer the best dryer repair you can find on most brands, including Whirlpool, Roper, and Frigidaire, for customers in Kansas City and surrounding communities.
Refrigerators/Freezers
Did you wake up to find water all over your floor? Or that your refrigerator is no longer staying cold? Has your refrigerator turned into a freezer instead? Does your ice make no longer function, or has a button on the dispenser stopped working? Or would you just like to get your coolant system cleaned and checked? If it can go wrong, chances are we’ve seen it and repaired it. Don’t go another day without a working appliance. At Diamond, we offer freezer and refrigerator repair in Kansas City and surrounding communities. Brands we service include Amana, Café, Gladiator, Gibson, Kelvinator, and others.
Ranges/Ovens/Cooktops
Is your glass cooktop cracked? Does your gas stove no longer light? Does your oven take forever to heat up or never get up to temperature? Does your appliance no longer have power? Self-cleaning oven just won’t clean? Or perhaps your oven door is no longer properly aligned? We can fix all of these everyday problems for you. Give Diamond Factory Appliance of Kansas City a call to schedule your oven, stove, or cooktop repair today. We offer service on most common brands, including Estate, Electrolux, Jenn-Air, Tappan, and others.
Dishwashers
Is your dishwasher leaking water all over the floor? The dishes are no longer getting clean? Does the soap not dispense like it should, or not at all? Is your basin not draining? Or has the top rack stopped functioning? Stop washing those dishes by hand and let us get your dishwasher working like it should. If you need dishwasher repair in Kansas City or nearby, call Diamond Factory Appliance. We work on brands like Profile, Monogram, Maytag, and more.
Microwaves
We turn to our microwaves daily for convenience in the kitchen, but nothing is convenient when they stop working. Does your microwave no longer power on, or powers on and won’t heat? Has the turntable stopped working? Does the fan no longer work or make new noises? Are you having problems with the touchpad? Or do you simply want to upgrade and have a new unit installed? We can take care of all of these problems and more. Get back to convenience by scheduling your microwave repair today with Diamond Factory Appliance. We serve Kansas City customers with expert service on brands like KitchenAid, HotPoint, GE, and more.
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